775 pub Privacy
Policy

1 Introduction

775 pub ("we," "us," or "our") is committed to protecting the privacy and personal data of all players and visitors who use the 775 pub platform, including our website, mobile platform, and all related services (collectively, the "Platform"). This Privacy Policy describes how we collect, use, store, share, and protect your personal information.

This policy applies to all individuals who access or use the 775 pub Platform, including registered players, prospective players who browse the site, and any other persons whose personal data we process in connection with the Platform. It should be read alongside our Terms & Conditions, which govern your use of the Platform generally.

We take our obligations under the Philippine Data Privacy Act of 2012 seriously. If you have any questions about how we handle your personal data, please refer to Section 14 of this policy for our contact details.

2 Personal Data We Collect

775 pub collects the following categories of personal data from players and platform users:

2.1 Identity & Contact Data

• Full legal name as it appears on your government-issued identification
• Date of birth (used to verify the 21+ age requirement)
• Residential address, including barangay, city or municipality, province, and postal code
• Email address and mobile phone number
• Government-issued identification numbers (e.g., Philippine National ID, passport, driver's licence) submitted during KYC verification

2.2 Financial Data

• GCash or PayMaya mobile wallet account details (account name and registered number)
• Bank account details for BPI, BDO, Metrobank, or other accepted banks (account name and account number)
• Transaction history, including deposit amounts, withdrawal amounts, dates, and payment method used

2.3 Gaming & Account Data

• Username and encrypted password
• Account registration date and history of account activity
• Game play history, including games played, wager amounts, wins, losses, and session durations
• Bonus and promotion history
• Responsible gaming settings and self-exclusion records

2.4 Technical & Usage Data

• IP address and approximate geolocation derived from IP
• Device type, operating system, and browser type and version
• Pages visited, features used, and time spent on the Platform
• Session logs and error reports
• Cookie identifiers and similar tracking data (see Section 7)

2.5 Communications Data

• Records of communications between you and the 775 pub support team, including live chat transcripts and email correspondence
• Feedback, complaints, and dispute records

3 How We Collect Your Data

775 pub collects personal data through the following means:

• Direct collection: Information you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting support, or participating in promotions.
• Automated collection: Technical and usage data collected automatically when you access and use the Platform, including through cookies, server logs, and similar technologies.
• Third-party sources: Identity verification data from KYC service providers; fraud prevention data from anti-fraud partners; payment confirmation data from GCash, PayMaya, and banking partners.
• Regulatory sources: Information received from PAGCOR or other regulatory authorities in connection with licensing, compliance, or investigation requirements.

4 How We Use Your Personal Data

775 pub uses the personal data we collect for the following purposes:

775 pub does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review, except where required by law or where you have given explicit consent.

5 Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012, 775 pub processes your personal data on the following legal bases:

• Contractual necessity: Processing required to perform our obligations under the Terms & Conditions, including account management, payment processing, and game provision.
• Legal obligation: Processing required to comply with applicable laws and regulations, including KYC requirements, AML obligations, age verification, and regulatory reporting to PAGCOR.
• Legitimate interests: Processing necessary for our legitimate business interests, including fraud prevention, platform security, and aggregate analytics, where these interests are not overridden by your rights and interests.
• Consent: Where we rely on your consent for specific processing activities (such as optional marketing communications), you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

6 Data Sharing & Disclosure

775 pub does not sell, rent, or trade your personal data to third parties. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this policy:

6.1 Service Providers

We engage trusted third-party service providers who process personal data on our behalf, including: identity verification and KYC providers; payment processors and e-wallet partners (GCash, PayMaya, BPI, BDO, Metrobank); cloud hosting and infrastructure providers; customer support platform providers; and fraud detection and cybersecurity partners. All service providers are bound by data processing agreements that require them to handle your data securely and only for the purposes we specify.

6.2 Regulatory & Law Enforcement Authorities

775 pub may disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), law enforcement agencies, or other competent authorities where required or permitted by applicable Philippine law, including in response to lawful requests, court orders, or regulatory investigations.

6.3 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or part of 775 pub's business, your personal data may be transferred to the relevant successor entity. We will notify you of any such transfer and the privacy practices of the successor entity before your data is transferred.

7 Cookies & Tracking Technologies

775 pub uses cookies and similar technologies on the Platform. A cookie is a small text file placed on your device when you visit a website. We use the following types of cookies:

• Strictly necessary cookies: Essential for the Platform to function correctly, including session management, login authentication, and security features. These cannot be disabled without affecting Platform functionality.
• Functional cookies: Remember your preferences and settings, such as language preferences and responsible gaming settings, to provide a more personalised experience.
• Analytics cookies: Collect aggregated, anonymised data about how players use the Platform, helping us identify areas for improvement. We use only first-party analytics and do not share this data with third-party advertising networks.

775 pub does not use advertising cookies, retargeting cookies, or any cross-site tracking technologies. You can manage cookie preferences through your browser settings. Please note that disabling strictly necessary cookies may affect your ability to use certain features of the Platform.

8 Data Retention

775 pub retains your personal data for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, regulatory, accounting, and reporting requirements. The following general retention periods apply:

• Account and identity data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in accordance with AML and regulatory requirements.
• Financial and transaction data: Retained for a minimum of five (5) years from the date of the transaction, as required by Philippine AML regulations.
• Gaming records: Retained for a minimum of three (3) years from the date of the gaming activity.
• Communications data: Retained for two (2) years from the date of the communication, unless required for longer in connection with a dispute or regulatory matter.
• Technical and usage data: Retained in aggregated or anonymised form for up to two (2) years for analytics purposes.

When personal data is no longer required, it is securely deleted or anonymised in accordance with our data disposal procedures.

9 Your Data Subject Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by 775 pub:

To exercise any of these rights, please contact the 775 pub Data Protection Officer using the details in Section 14. We will respond to all verified requests within thirty (30) days. We may need to verify your identity before processing your request. There is no fee for exercising your rights, though we reserve the right to charge a reasonable fee for manifestly unfounded or excessive requests.

If you believe that 775 pub has not handled your personal data in accordance with applicable law, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

10 Data Security

775 pub implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. These measures include:

• Encryption: All data in transit is protected by 256-bit SSL/TLS encryption. Sensitive data at rest, including passwords and financial details, is encrypted using industry-standard algorithms.
• Access controls: Access to personal data is restricted to authorised personnel on a strict need-to-know basis. All staff with access to personal data undergo data privacy training.
• Infrastructure security: Our servers are hosted in secure data centres with physical access controls, redundant systems, and continuous monitoring.
• Intrusion detection: We operate real-time intrusion detection and prevention systems to identify and respond to potential security threats.
• Regular audits: We conduct periodic security assessments and vulnerability testing to identify and remediate potential weaknesses in our systems.
• Incident response: In the event of a personal data breach, 775 pub will notify affected players and the National Privacy Commission in accordance with the requirements of the Data Privacy Act.

While we take all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. You are responsible for maintaining the confidentiality of your account credentials and for notifying us immediately if you suspect any unauthorised access to your account.

11 Children & Minors

The 775 pub Platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gaming regulations. We do not knowingly collect personal data from individuals under the age of 21.

If we become aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the 775 pub Platform, please contact us immediately using the details in Section 14.

775 pub employs age verification procedures during registration and KYC processes to prevent underage access to the Platform. These procedures are a core part of our responsible gaming commitment.

12 Third-Party Links

The 775 pub Platform may contain links to third-party websites or services, such as payment provider portals. This Privacy Policy applies only to the 775 pub Platform and does not cover the privacy practices of any third-party websites or services. We encourage you to review the privacy policies of any third-party sites you visit.

775 pub is not responsible for the privacy practices, content, or security of any third-party websites linked from the Platform. The inclusion of any link does not imply endorsement by 775 pub of the linked site or service.

13 Changes to This Privacy Policy

775 pub reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When we make material changes, we will notify registered players by email or through a prominent notice on the Platform prior to the changes taking effect.

The revised Privacy Policy will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how 775 pub protects your personal data. Your continued use of the Platform following the posting of any changes constitutes your acceptance of the revised policy.

14 Contact & Data Protection Officer

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 775 pub handles your personal data, please contact our Data Protection Officer (DPO). Our DPO is responsible for overseeing compliance with the Philippine Data Privacy Act and this policy.

You may reach the 775 pub Data Protection Officer by email. Our DPO email address is: [email protected]

For general support queries unrelated to data privacy, you may contact our support team at: [email protected]

Please note that all email addresses on this page are displayed as plain text only and are not clickable links. To contact us, please copy the address into your email client manually, or use the live chat feature available on the Platform for the fastest response.